These terms govern the transaction procedures and privacy standards established for purchases made on www.pottedcraft.com (operating under the brand pottedcraft). Our business is registered in Australia, and our payment infrastructure strictly adheres to applicable Australian legislation and European data protection frameworks.
1. Accepted Payment Methods We accept a variety of recognised payment options for your convenience. These include:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Supported Digital Wallets
2. Transaction Processing All payments initiated on our website are processed via Stripe. Customers are not required to create, possess, or log into a Stripe account to complete a transaction. Please note that while Stripe handles our transaction processing, they are an independent service provider and not a corporate partner. To maintain the integrity of our checkout system, Stripe routinely conducts risk assessments and monitors all payments for abnormal transaction activity.
3. Billing Descriptor Upon the successful completion of your transaction, the charge will be reflected on your bank or credit card statement under the billing descriptor of our parent company, [XXX]. All of our registered Stripe account information strictly matches our verified corporate details.
4. Data Protection and Cookies We are committed to protecting customer data in accordance with Australian privacy laws and European regulatory directives. Our website operates a strict consent-based cookie system; non-essential cookies are only utilised if a customer explicitly grants permission by clicking the “Accept” button on our cookie banner. For comprehensive details regarding our data collection and handling practices, please refer to our dedicated Privacy Policy.
5. Order Fulfilment Once your payment has been successfully processed, the timeframe for the preparation and dispatch of your physical goods will proceed strictly in accordance with our separate Shipping Policy.
6. Contact and Enquiries Should you have any questions regarding a payment, a transaction, or a billing descriptor, please contact our team directly.
- Email: creative@pottedcraft.com
- Response Time: We aim to reply to all enquiries within 24 to 48 hours.