1. Corporate Identity pottedcraft is a retail brand wholly owned and operated by Potted Craft Pty Ltd. We specialise in the creation and retail of ceramic and cement pots crafted specifically for succulents. Our primary operations are based in Australia, with a core focus on catering to our established customer base across Europe.
2. Operational Workflow We maintain direct internal management of our supply chains and physical inventory. From the initial production stages to the final manual quality inspection, our operations are overseen internally. All physical stock is held directly at our dedicated facility in Moorabbin, Victoria. Our internal team exclusively handles the packaging and dispatch workflows, maintaining strict control over the fulfilment process before parcels are handed over to our nominated delivery networks.
3. Compliance and Consumer Standards Potted Craft Pty Ltd conducts its retail operations in strict accordance with Australian commercial regulations. Furthermore, to support our European clientele, our operational and consumer service frameworks are aligned with the European Consumer Rights Directive. We provide clear, factual communication regarding product specifications and fulfilment timelines to maintain transparency throughout the transaction process.
4. Corporate Information and Enquiries For any enquiries regarding our catalogue or your order, please contact our team using the details provided below. We aim to respond to all enquiries within 24 hours.
- Brand Name: pottedcraft
- Corporate Entity: Potted Craft Pty Ltd
- Warehouse and Corporate Address: Unit 6, 15-17 Cochranes Road, Moorabbin VIC 3189, Australia
- Email Address: creative@pottedcraft.com
- Contact Number: +61 3 7018 5492
- Website: www.pottedcraft.com